Shipping Policy
Orders are prepared and dispatched within 3 business days after payment is confirmed. Delivery time after dispatch depends on the carrier and destination. Carrier, customs, weather, and other events outside our control may affect delivery estimates.
Tracking information will be sent when available. Shipping charges and delivery estimates are shown at checkout before you complete your purchase.
If your order arrives damaged, defective, or incorrect, please contact us promptly at zongyihan@brightin.llc with your order number and photos so we can help.
For shipping questions, please email zongyihan@brightin.llc.